As the Store Director, you are accountable for every aspect of your retail store performance. You ensure that the store is driving a profitable business while also focusing on genuine connections with customers that build loyalty and efficient operations. You’ll hire new talent while training and developing your existing team to make sure everyone is contributing to their highest potential. You’ll foster an inclusive work environment where everyone has a shared vision for driving the business and a sense of belonging.

What You’ll Do

Lead your team & drive your business with a meaningful connection to every aspect of the brand while maximizing profitability.

Create exceptional customer experiences through personalized service standards, proactive engagement, and swift resolution of concerns while leading the team to execute service excellence.

Manage store operations, systems, and technology while ensuring accountability.

Recruit, train, and develop the best talent to build a diverse team that reflects the communities we serve.

Partner with the District Manager and management team to curate a collaborative working environment for all associates.

Ensure the team is always on track to exceed goals and provide best-in-class customer service.

Provide feedback to the District Manager (and relevant business partners) to influence a curated product assortment and the visual merchandise in store.