Key Responsibilities: Inspire and coach your team to deliver exceptional customer experiences that reflect our brand values. Drive store performance by achieving sales targets and KPIs while keeping the store atmosphere fun and energetic. Lead day-to-day operations and ensure stock is beautifully presented and well-managed – always on-brand and on-point. Champion Lovisa’s 10 + 1 Culture Commitments and foster a strong team connection. Provide ongoing development and training to elevate your team's skills and confidence. Maintain visual excellence with engaging merchandising that showcases the latest jewellery trends and captures customer attention.